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How do I check to see if a registrant is suspended or revoked?

The Secretary of State’s website, nvsos.gov contains a public search for document preparation services that have been approved and issued a certificate of registration. It also contains the status of a registrant that will list if a registration is suspended or revoked.

How do I file a complaint?

You can file a complaint by calling 1-800-450-8594. Press option 6 to reach the document preparation services division.

You can also submit a complaint online by visiting the Secretary of State’s website www.nvsos.gov.

Under the Information Center, click on the link File a Complaint. We have a developed a comprehensive form designed to help you provide as much information as possible so that we are able to pursue the document preparation service that has committed a violation of the law.

Or you can download an electronic copy of the complaint form.

What information do I need to file a complaint?

The complaint must set forth the alleged violation of law and identify the person(s) or business responsible for the violation. We need as many specifics as you can provide regarding the nature of your complaint, a listing of the violations you think occurred and why, and any evidence you have to substantiate your claim. Without detailed information, it is impossible for us to investigate the allegations.

What happens after I submit a complaint?

Depending on the nature and scope of the complaint, you may be contacted by one of our investigators for more information. If the complaint filed contains enough specific information, you may receive a letter acknowledging your complaint and an indication of the action the office can take.

Can I submit a complaint anonymously?

We recommend that you not file an anonymous complaint as it may hinder our ability to fully investigate the violation and to seek any remedy or recourse. Investigations are kept confidential; however, sometimes witnesses are necessary in order to make the state’s case and seek justice for any victims.

What types of complaints can the Secretary of State’s office handle?

The Secretary of State can investigate complaints against individuals or businesses who are not registered but are providing document preparation services, related to violations of the law including failure to provide the client a proper written contract or disclosures , failure to post its fees for service and required notices, and other violations as stated in NRS 240A. The Secretary of State also handles complaints against notaries public.

Can the Secretary of State’s office represent me in court?

No, the State of Nevada does not represent individuals. We can bring an action for a violation of the law but we cannot give you legal advice or provide representation.

What do I do if I think a document preparation service is engaging in the unauthorized practice of law?

If you believe that a person is or has engaged in the unlicensed practice of law, you can file a complaint with the State Bar of Nevada. A complaint form is available by clicking on this link http://www.nvbar.org/sites/default/files/UPL%20Complaint%20Form.pdf.  

Are document preparation services /registrants allowed to provide legal advice?

No, a document preparation service cannot provide legal advice unless the person is a licensed attorney in the State of Nevada.

How do I check to find out if a document preparation service/registrant is a licensed attorney?

The State Bar of Nevada has a free web search on its website at http://www.nvbar.org/find-a-lawyer.

Does the Secretary of State’s directory of registrant’s tell me if someone is a licensed attorney in the state of Nevada?

No, the State Bar of Nevada posts a search directory of licensed attorneys on its website at http://www.nvbar.org/find-a-lawyer. Please check the State Bar website to determine if a registrant is licensed to practice law in Nevada.

What do I do if I think a document preparation service/registrant is engaging in the unauthorized practice of law?

If you believe that a person is or has engaged in the unlicensed practice of law, you can file a complaint with the State Bar of Nevada. A complaint form is available by clicking on this link http://www.nvbar.org/sites/default/files/UPL%20Complaint%20Form.pdf.  

Last updated: 2/27/2014 5:54:27 PM